Help Desk Support Specialist

1 week ago


Wilmington, Delaware, United States TEKsystems Full time
Job Summary

We are seeking a skilled Help Desk Technician to join our team at TEKsystems. As a Help Desk Technician, you will be responsible for providing technical support and assistance to employees with IT-related issues. This is a great opportunity to work with a dynamic team and contribute to the success of our organization.

Key Responsibilities
  • Manage tickets received at the Help Desk in a prompt and courteous manner
  • Troubleshoot computer and mobile device issues
  • Manage company anti-virus software
  • Manage user accounts, group policy, and access guidelines
  • Set up and deploy hardware and software for new hires and existing employees
  • Support IT function and employees with the rollout of new technology
  • Assist with software license management and asset tracking
Requirements
  • Ability to multi-task and prioritize requests
  • Attention to detail and deadlines
  • Good organizational, typing, and computer software skills
  • Ability to work well with others and present professionalism
Benefits
  • Medical, dental, and vision insurance
  • Critical illness, accident, and hospital insurance
  • 401(k) retirement plan
  • Life insurance
  • Short and long-term disability insurance
  • Health spending account
  • Transportation benefits
  • Employee assistance program
  • Time off/leave


  • Wilmington, Delaware, United States Piper Companies Full time

    Piper Companies is seeking an experienced Enterprise Application Support Specialist to join a team providing innovative information solutions to various business clients. This is an on-site position in a dynamic environment.Key Responsibilities of the Enterprise Application Support Specialist:Provide day-to-day support for large scale enterprise...


  • Wilmington, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Job DescriptionAdministrative Specialist II - ReceptionistKey Responsibilities:Greet customers and direct them to the appropriate department.Answer phones and direct callers to the correct staff members.Provide support to staff and clients to ensure efficient service.Maintain the receptionist desk and ensure a professional environment.Help internal and...


  • Wilmington, Delaware, United States Wilmington Savings Fund Society Full time

    Job Title: ATM Support SpecialistAt Wilmington Savings Fund Society, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more....


  • Wilmington, Delaware, United States Piper Companies Full time

    Piper Companies Application Support TechnicianPiper Companies is seeking a skilled Application Support Technician to join our team in New Castle, Delaware. This is a full-time, on-site position that requires in-depth technical expertise across multiple platforms, operating systems, and tools.Key Responsibilities:Provide day-to-day support for large scale...


  • Wilmington, Delaware, United States Tekfortune Inc Full time

    Job Title: Desktop Support SpecialistTekfortune Inc is a leading consulting firm specializing in permanent, contract & project-based staffing services for top organizations in various industries.In today's fast-paced economic landscape, virtual recruiting and remote work are crucial for the future of work. To support active project demands and skills gaps,...


  • Wilmington, Delaware, United States ThreePDS Inc. Full time

    Job Summary:We are seeking a skilled Desktop Engineer to join our team at ThreePDS Inc. as a Field Engineer 4. In this role, you will work in a highly directed environment, performing repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.Responsibilities:Provide PLS Support for calls such as Dell...

  • IT Support Specialist

    3 weeks ago


    Wilmington, Delaware, United States UniFirst Full time

    IT Service Desk Technician Co-Op OpportunityUniFirst, a leading provider of garment and uniform services, is seeking a Co-Op IT Service Desk Technician to join our team. As a Co-Op, you will have the opportunity to gain hands-on experience in IT support and develop your skills in a dynamic and fast-paced environment.Responsibilities:Triage and categorize...


  • Wilmington, Delaware, United States ABX Air Full time

    About the Role:The Data Center Operations Specialist will be responsible for ensuring the company's computer systems are operating under normal conditions 24x7. This includes running daily jobs, performing backup and recovery functions, and answering help desk calls. The successful candidate will also be responsible for entering support tickets to record...


  • Wilmington, Delaware, United States Focused HR Solutions Full time

    Position Overview:This role operates in a hybrid model, requiring two days in the office and three days working remotely.All necessary equipment for remote work will be supplied.Occasionally, team members may need to attend in-person meetings or events.No travel is typically necessary, though rare on-site meetings may occur.Standard working hours are from 10...


  • Wilmington, Delaware, United States Airbase Carpet & Tile Mart Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented IT Help Desk Technician to join our team at Airbase Carpet & Tile Mart. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and customers.Key Responsibilities:Provide technical support for a wide range of systems,...


  • Wilmington, Delaware, United States TEKsystems Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.Responsibilities:* Provide...


  • Wilmington, Delaware, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register guests...

  • Physical Therapist

    2 weeks ago


    Wilmington, Delaware, United States HealthCare Support Full time

    Physical Therapist OpportunityHealthcare Support is seeking a Physical Therapist for a 13-week contract in Washington, North Carolina.Benefits of Working with Healthcare Support: Immediate enrollment in health insurance Dental insurance Life insurance Employee Assistance Program (EAP) Access to open investment accountsResources for Our Healthcare...

  • Front Desk Supervisor

    4 weeks ago


    Wilmington, Delaware, United States PrideStaff Full time

    Front Desk SupervisorUnder the direction of the Chief Operating Officer, the Front Desk Supervisor oversees the front office operations, ensuring seamless communication and exceptional customer service. This role is responsible for managing staff, coordinating patient services, and maintaining a positive work environment.Key Responsibilities:Supervise and...


  • Wilmington, Delaware, United States UniFirst Full time

    The IT department at UniFirst is seeking a Co-Op to join our IT Service Desk team during the spring semester.This role will provide first-level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service to our Team Partners.The position will involve day-to-day first-level support for hardware,...

  • IT Support Specialist

    2 weeks ago


    Wilmington, Delaware, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As a key member of our technical support team, you will provide exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to clients via phone, email, and on-site...


  • Wilmington, Delaware, United States Dipna Inc Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Associate to provide exceptional customer service and support to our guests at Dipna Inc.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and throughout their stay.Manage front desk operations, including check-in, check-out, and room assignments.Respond to guest inquiries...


  • Wilmington, Delaware, United States Stefanini North America and APAC Full time

    Desktop Support SpecialistAt Stefanini North America and APAC, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing swift and professional deskside IT support to our clients.Key Responsibilities:Perform on-site analysis, diagnosis, and resolution of desktop...


  • Wilmington, Delaware, United States Compunnel Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Compunnel. As a key member of our IT department, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, chat, and in-person interactions.Key ResponsibilitiesCustomer Engagement: Serve as the primary point...


  • Wilmington, Delaware, United States JobRialto Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at JobRialto. As a key member of our IT department, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, chat, and in-person interactions.Key ResponsibilitiesCustomer Engagement: Serve as the first point of...