Front Desk Agent/Barista
4 days ago
Olentangy Motor Inn/Crimson Cup Coffee & Tea is seeking a skilled Front Desk Agent/Barista to join our team. This dynamic role combines customer service expertise with beverage preparation skills, offering a unique opportunity for individuals who enjoy interacting with guests and creating memorable experiences.
We offer a competitive hourly wage of $15, plus the potential for tips, ensuring you earn a rewarding income. Our comprehensive benefit package includes medical, dental, vision, life insurance, critical and accident insurance, PTO, and hotel discounts, providing peace of mind and additional perks.
As a Front Desk Agent/Barista, your primary responsibilities will include:
- Greeting and assisting guests, responding to their needs, and resolving any issues promptly;
- Cross-training as a barista, preparing and serving high-quality beverages, and maintaining a clean and organized workspace;
- Coordinating daily arrivals and departures, including special requests, to ensure seamless guest experiences;
- Managing front office operations, adhering to cash handling procedures, and maintaining accurate records;
- Communicating effectively with colleagues and supervisors, soliciting feedback from guests, and taking proactive steps to resolve problems and exceed expectations;
- Participating in emergency situations, reporting health, safety, or hazard concerns, and upholding company standards for guest satisfaction;
To succeed in this role, you will need to possess excellent interpersonal and communication skills, be proficient in English, and have a strong understanding of business concepts and operations. Previous experience in customer service or hospitality is highly desirable. If you are a motivated individual who thrives in fast-paced environments and is eager to develop new skills, we encourage you to apply.
We strive to maintain a positive and respectful work environment, where associates feel valued and supported. As an associate of Olentangy Motor Inn/Crimson Cup Coffee & Tea, you can expect opportunities for growth and development, along with a chance to contribute to the success of our esteemed organization.
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