Customer Service Representative
3 days ago
Welcome to Domino's Pizza LLC, where we strive to deliver exceptional customer experiences. Our Customer Service Representatives play a vital role in ensuring our customers receive top-notch service.
About the RoleWe are seeking a skilled and friendly Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance with inquiries, resolving issues, and offering personalized support.
Key Responsibilities- Provide exceptional customer service via phone, email, or chat, responding to inquiries and resolving customer complaints in a timely and professional manner.
- Assist customers with placing orders, answering questions about menu items, and addressing concerns about delivery or pickup times.
- Work collaboratively with colleagues to resolve complex customer issues, escalating concerns when necessary.
As a valued member of our team, you can expect:
- A competitive hourly rate of $15-$18 per hour, depending on experience and location.
- The opportunity to work in a fast-paced, dynamic environment with a fun and supportive team.
- Flexible scheduling, including evenings, weekends, and holidays.
- Ongoing training and development opportunities to enhance your skills and knowledge.
To succeed in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills, with the ability to empathize with customers and provide tailored solutions.
- Basic computer skills and proficiency in using software applications.
- A positive attitude, with a strong commitment to delivering exceptional customer experiences.
We offer a comprehensive benefits package, including:
- A generous employee discount program.
- Access to ongoing training and development opportunities.
- A supportive and inclusive work environment.
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