Customer Service Representative

3 days ago


Lubbock, Texas, United States Domino's Pizza LLC Full time

Welcome to Domino's Pizza LLC, where we strive to deliver exceptional customer experiences. Our Customer Service Representatives play a vital role in ensuring our customers receive top-notch service.

About the Role

We are seeking a skilled and friendly Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance with inquiries, resolving issues, and offering personalized support.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat, responding to inquiries and resolving customer complaints in a timely and professional manner.
  • Assist customers with placing orders, answering questions about menu items, and addressing concerns about delivery or pickup times.
  • Work collaboratively with colleagues to resolve complex customer issues, escalating concerns when necessary.
What We Offer

As a valued member of our team, you can expect:

  • A competitive hourly rate of $15-$18 per hour, depending on experience and location.
  • The opportunity to work in a fast-paced, dynamic environment with a fun and supportive team.
  • Flexible scheduling, including evenings, weekends, and holidays.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills, with the ability to empathize with customers and provide tailored solutions.
  • Basic computer skills and proficiency in using software applications.
  • A positive attitude, with a strong commitment to delivering exceptional customer experiences.
Benefits

We offer a comprehensive benefits package, including:

  • A generous employee discount program.
  • Access to ongoing training and development opportunities.
  • A supportive and inclusive work environment.


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