Customer Service Representative with Sales Focus
3 days ago
Are you a people person looking for a rewarding career in sales? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?
About E-Z MartE-Z Mart is a dynamic and fast-paced retail environment where our customers find more than just snacks and fuel. They discover a community hub where they feel valued and supported by our friendly team members.
Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team As a key member of our store staff, you will be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and meeting sales targets.
Responsibilities:- Customer Service: Greet customers warmly, answer questions, and resolve issues promptly, ensuring a positive shopping experience.
- Sales Floor Management: Maintain a well-stocked and visually appealing store, restocking shelves as needed, and keeping the sales floor clean and tidy.
- Upselling and Suggestive Selling: Develop a keen eye for spotting opportunities to upsell and suggest complementary products, enhancing the customer experience and driving sales growth.
- Cash Handling: Accurately process transactions, manage cash registers, and maintain a safe and secure payment environment.
- Team Collaboration: Work closely with colleagues to ensure seamless store operations, sharing knowledge, and supporting each other to achieve common goals.
- Availability: Must be able to work weekends, holidays, and flexible schedules to meet business needs.
- Communication Skills: Excellent written and verbal communication skills, with the ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and background check.
We offer a competitive hourly rate of $11.00 per hour, weekly pay, and opportunities for advancement within the company.
E-Z Mart is an equal opportunity employer and does not discriminate based on race, sex, age, disability, religion, national origin, or any other basis prohibited by law.
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