Customer Service Advocate
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Prosperity Bank. This individual will provide exceptional customer service, resolve issues in a timely and accurate manner, and build sustainable relationships through positive and open communications.
As a key member of our customer service team, you will be responsible for:
- Providing thorough and effective customer service to all customers in a timely and accurate manner.
- Resolving problems through active listening, empathy, and clarifying the customer's needs; determining the cause of the problem, explaining the best solution, submitting correction or adjustment, and following up to ensure resolution, when applicable.
- Maintaining a comprehensive working knowledge of all systems.
- Updating customer information during and after each call.
- Meeting personal/customer service team call handling goals.
- Notifying immediate supervisors of all problems or unusual matters.
- Following communication procedures, guidelines, and policies.
To be successful in this role, you must possess:
- A high school diploma or GED.
- At least 1 year of experience in strong customer service skills and active listening in Call Center and/or Banking.
- Advanced computer skills and proficiency using multiple screens.
- The ability to effectively read, write, and verbally communicate with customers and co-workers.
- A professional attitude and appearance.
- The ability to multi-task, prioritize, and manage time effectively.
- Detailed-oriented skills.
This is a full-time position with a standard Monday - Friday schedule from 9:00 AM - 5:00 PM. Rotating Saturdays may be required.
-
Customer Service Advocate
7 days ago
Lubbock, Texas, United States beBee Professionals Full time $30,000 - $45,000We are seeking a dedicated Customer Service Advocate to join our team in the United States.Role Overview:In this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction. Our ideal candidate will have excellent communication and problem-solving skills, with the ability to...
-
Caregiver and Patient Advocate
1 week ago
Lubbock, Texas, United States Texas Department of Aging & Disability Services Full timeExplore a fulfilling career as a Direct Care RN with the Texas Department of Aging & Disability Services. This role involves providing high-quality patient care, advocating for individual needs, and working collaboratively with healthcare teams to ensure optimal outcomes.About UsThe Texas Department of Aging & Disability Services is dedicated to serving...
-
Customer Service Representative
7 days ago
Lubbock, Texas, United States Augustus Workman - State Farm Agency Intern Full timeAbout the Role">We are seeking a dedicated and customer-focused Account Representative to join our team at Augustus Workman - State Farm Agency Intern. As an integral part of our daily business operations, you will be responsible for growing our office through meaningful client relationships and acting as a liaison between customer needs and State Farm...
-
Customer Service Ambassador
6 days ago
Lubbock, Texas, United States Adventure Park Full timeJob Title: Customer Service AmbassadorAbout the Role:As a Customer Service Ambassador at Adventure Park, you will be the first point of contact for our guests, setting the tone for their entire experience. You will welcome guests with a friendly smile, check them in efficiently, and ensure they have a smooth and hassle-free entry.Responsibilities:• Greet...
-
Customer Service Representative
1 month ago
Lubbock, Texas, United States Taco Villa Full timeCustomer Service RepresentativeTaco Villa is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing world-class service to our guests, ensuring a positive dining experience from the moment they walk in the door.Key...
-
Customer Service Ambassador
1 week ago
Lubbock, Texas, United States Mister Car Wash Full timeAbout Mister Car WashWe are a fun and dynamic company that values exceptional customer service. Our team members are the face of our brand, and we're looking for individuals who can deliver outstanding experiences to our customers.
-
Customer Service Representative
5 days ago
Lubbock, Texas, United States Sears Holdings Corp. Full time**Sears Holdings Corp.: A Leader in Retail**At Sears Holdings Corp., we pride ourselves on offering a wide range of products and services to our customers.**Job Description:**We are looking for a skilled and enthusiastic individual to join our team as a Sales Associate.**Estimated Salary:** $28,000 - $38,000 per yearAbout the Role:Sell and service customers...
-
Customer Service Expert
4 days ago
Lubbock, Texas, United States AT&T Full timeAbout the RoleThis is an exciting opportunity to work in a hybrid environment, reporting to our office location 3-4 days a week and remotely from home 1-2 days a week. If selected, you must be able to report to this location.Key ResponsibilitiesYou will be responsible for providing exceptional customer service, technical support, and retention efforts to...
-
Customer Service Leadership Role
6 days ago
Lubbock, Texas, United States Vestis Full timeVestis seeks a seasoned professional to fill the role of Customer Service Manager. This position is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and leading high-performing teams.Job OverviewThe Customer Service Manager will be responsible for overseeing the retention and service efforts of a...
-
Customer Service Representative Position
6 days ago
Lubbock, Texas, United States Robert Madden Industries Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Robert Madden Industries, LTD.About the CompanyA leading heating and air conditioning wholesale distributor serving Texas since 1979, we offer a wide range of products and services. Our family-owned business has grown across multiple locations, providing personalized...
-
Customer Service Technology Specialist
7 days ago
Lubbock, Texas, United States City Bank Full timeThe City Bank is seeking a highly motivated Customer Service Technology Specialist to join our team.Job OverviewThis internship position offers the opportunity to work in a fast-paced environment, providing exceptional customer service and technical support to employees via phone, tickets, and/or email.Key ResponsibilitiesDeliver first-call resolutions for...
-
Customer Service Representative
2 days ago
Lubbock, Texas, United States Chick-fil-A Full timeAt Chick-fil-A, we're looking for friendly and enthusiastic team members to join our crew. This role is perfect for those who enjoy serving guests and are passionate about delivering excellent customer service.About the RoleWe offer a fun work environment where you can positively influence others and grow as a professional. Our flexible schedules include...
-
Lubbock, Texas, United States Domino's Franchise Full timeJob OverviewAt Domino's Franchise, we are looking for qualified customer service representatives to join our team. As a member of our crew, you will have the opportunity to work in a fast-paced environment and provide excellent customer service to our valued clients.
-
Lubbock, Texas, United States E-Z Mart Full timeAre you a people person looking for a rewarding career in sales? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?About E-Z MartE-Z Mart is a dynamic and fast-paced retail environment where our customers find more than just snacks and fuel. They discover a community hub where they feel valued and...
-
Customer Service Representative
3 days ago
Lubbock, Texas, United States Domino's Pizza LLC Full timeWelcome to Domino's Pizza LLC, where we strive to deliver exceptional customer experiences. Our Customer Service Representatives play a vital role in ensuring our customers receive top-notch service.About the RoleWe are seeking a skilled and friendly Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will...
-
Guitar Repair Expert
6 days ago
Lubbock, Texas, United States Guitar Center Full timeGuitar Center OverviewGuitar Center is a world-renowned music retailer that empowers musicians to find their unique sound. Our mission is to develop lifelong musicians and make a positive impact on the world by enabling people to experience the joy of creating music.Job Description:We are seeking an experienced Luthier to join our team as a Guitar Repair...
-
Lubbock, Texas, United States Guitar Center Full timeUnlock Your Music Potential with Guitar CenterWe are seeking skilled Guitar Repair Technicians to join our team at Guitar Center, a world-renowned destination for music enthusiasts. As a key member of our team, you will be responsible for delivering exceptional customer service while providing top-notch repair and maintenance services for our customers'...
-
Experienced Guitar Repair Specialist
6 days ago
Lubbock, Texas, United States Guitar Center Full timeJob SummaryWe are seeking a skilled Guitar Repair Specialist to join our team at Guitar Center. As a key member of our instrument maintenance team, you will be responsible for providing exceptional customer service and ensuring the highest quality repairs and maintenance services for our customers.About UsGuitar Center is a leading music retailer dedicated...
-
Support Professional Advocate
2 days ago
Lubbock, Texas, United States Sevita Full timeJob DescriptionWe are seeking a compassionate and patient Direct Support Professional to join our team at Sevita. In this role, you will have the opportunity to make a meaningful difference in the lives of individuals with intellectual and developmental disabilities.Responsibilities:Assist individuals with their daily needs, including personal hygiene and...
-
Customer Service Representative Fueler/Washer
19 hours ago
Lubbock, Texas, United States Penske Full timeWe are seeking a Customer Service Representative to join our team at Penske in Lubbock, TX. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safety and quality of our vehicles.Key Responsibilities:Greet customers and provide a positive experiencePerform vehicle readiness inspections to ensure...