Client Relations Specialist

2 weeks ago


Surprise, Arizona, United States MARY HOFSTETTER-Farmers Insurance Agency Full time
Position Overview

The primary focus of this role is to address client policy inquiries, provide quotes for new business, and re-engage clients who may have departed. This position offers a competitive salary complemented by commission opportunities, allowing for potential increases in annual earnings. The Customer Service Representative role is vital within the agency, emphasizing client retention through exceptional service and satisfaction. As a licensed insurance expert, you will benefit from ongoing training and development aimed at helping you reach your professional objectives.


Compensation and Benefits

Base Salary with Commission and Bonus Potential

Paid Time Off (PTO)

Flexible Work Schedule

Health Coverage

Dental Coverage

Vision Coverage

Life Insurance

Standard Monday to Friday Schedule

Opportunities for Career Advancement

Comprehensive Training Provided


Key Responsibilities

Manage and resolve policy-related inquiries on a daily basis

- Handle incoming phone communications

Cross-sell additional insurance products to existing clients as appropriate

Provide quotes and finalize new business transactions

Assist with general office tasks such as filing, mailing, and scheduling appointments


Qualifications

Possession of Arizona P&C, & Life and Health licenses is mandatory prior to commencement

Exemplary phone communication skills

Background in Hospitality or Customer Service, or a relevant college degree is advantageous

Team-oriented with a friendly and positive demeanor

Ambition to grow within the career



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