Client Relations Specialist
2 weeks ago
The primary focus of this role is to address client policy inquiries, provide quotes for new business, and re-engage clients who may have departed. This position offers a competitive salary complemented by commission opportunities, allowing for potential increases in annual earnings. The Customer Service Representative role is vital within the agency, emphasizing client retention through exceptional service and satisfaction. As a licensed insurance expert, you will benefit from ongoing training and development aimed at helping you reach your professional objectives.
Compensation and Benefits
Base Salary with Commission and Bonus Potential
Paid Time Off (PTO)
Flexible Work Schedule
Health Coverage
Dental Coverage
Vision Coverage
Life Insurance
Standard Monday to Friday Schedule
Opportunities for Career Advancement
Comprehensive Training Provided
Key Responsibilities
Manage and resolve policy-related inquiries on a daily basis
- Handle incoming phone communications
Cross-sell additional insurance products to existing clients as appropriate
Provide quotes and finalize new business transactions
Assist with general office tasks such as filing, mailing, and scheduling appointments
Qualifications
Possession of Arizona P&C, & Life and Health licenses is mandatory prior to commencement
Exemplary phone communication skills
Background in Hospitality or Customer Service, or a relevant college degree is advantageous
Team-oriented with a friendly and positive demeanor
Ambition to grow within the career
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