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Client Service Representative
2 months ago
At CityVet, we believe that healthy pets start with happy people. Our mission is to provide exceptional pet care services in a fun, people-first environment. We're committed to creating a welcoming atmosphere for all our clients and employees.
Job SummaryWe're seeking a Client Service Specialist to join our team at CityVet. As a key member of our front desk team, you'll be responsible for providing exceptional customer service, managing appointments, and ensuring a smooth client experience.
Key Responsibilities- Manage appointment check-ins, book new appointments, and partner with the team on proper discharge information for various services.
- Understand, communicate, and prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule.
- Greet and welcome clients, check patients in for appointments, and notify clients of any delays or changes.
- Competitive compensation and benefits package
- Opportunities for growth and professional development
- A fun and supportive work environment
- Generous pet-care discounts
- Uniform allowance and flexible schedules
- High school diploma or equivalent
- At least 18 years of age
- Computer proficiency
