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Sales Development Representative
2 months ago
About the Role:
The Sales Development Representative is a key member of the GFL Environmental team, responsible for driving revenue growth and expanding our commercial and industrial customer base. This role involves engaging with new and existing customers to identify business opportunities and develop strategic relationships.
Key Responsibilities:
- Acquire new revenue growth by generating outbound calls and emails to new B2B prospects for permanent commercial and industrial customers.
- Effectively respond to inbound calls and emails to close high percentage of business and drive price and term.
- Complete all required paperwork and other miscellaneous reports.
- Develop and maintain a thorough knowledge of GFL Environmental's available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers.
- Utilize prospecting and retention customer database while scheduling and documenting all activities.
- Daily phone blocking to achieve required activity standards.
- Responsible for achieving and/or exceeding monthly growth quota.
Qualifications:
- High School diploma or GED.
- One (1) or more years of sales and/or customer service experience.
- Microsoft Office experience.
Knowledge, Skills & Abilities:
- Ability to generate and manage leads, opportunities, and contract negotiations.
- Effective influential, selling, and closing skills.
- Ability to communicate effectively with internal and external customers.
- Strong work ethic, demonstrating integrity, trust, and maintain confidentiality.
- Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor.
- Excellent analytical, attention to detail, and problem-solving skills.
- Ability to read, write, and comprehend reports and associated documents.
- Ability to understand and follow oral and written instructions.
- Ability to prioritize workload and meet time-sensitive deadlines.
- Business acumen and ability to work effectively across various teams and levels.
- Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement.
- Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
- Ability to exert muscle force to lift, push, pull, or carry objects.
- Ability to coordinate two or more limbs (for example: two arms, two legs, or one leg and one arm) while sitting or standing.
- Ability to make simple and repeated movements of the fingers, hands, and wrists.
- Knowledge of proper lifting techniques.
- Ability to follow all company safety policies and procedures.