Senior Operations Manager

5 days ago


Waldorf, Maryland, United States T.G.I. Friday's Full time

Key Responsibilities:

  • Supervise scheduled shifts to ensure a high-quality dining experience for Guests.
  • Lead a team of Associates to achieve exceptional Guest satisfaction and retention.
  • Collaborate with the Manager to develop and implement strategies for improving restaurant performance.
  • Ensure all food and drinks are prepared and served safely, adhering to company standards.
  • Develop and maintain a positive work environment, promoting a culture of teamwork and respect.

Accountabilities:

  • Supervise and coach Associates to meet performance expectations.
  • Monitor and maintain a clean, safe, and organized restaurant environment.
  • Manage inventory and supplies to ensure efficient operations.
  • Develop and implement strategies to improve Guest satisfaction and retention.


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