Automotive Parts Specialist

2 months ago


Moreno Valley, California, United States O'Reilly Auto Parts Full time
Job Summary

O'Reilly Auto Parts is seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team. As a key member of our retail team, you will provide exceptional service to customers, assist with daily operations, and support store management in achieving sales and customer satisfaction goals.

Key Responsibilities
  • Provide outstanding customer service to retail and installer customers, ensuring a high level of satisfaction and loyalty.
  • Assist with daily operations, including processing transactions, maintaining inventory, and performing various tasks as assigned by management.
  • Support store management in achieving sales and customer satisfaction goals, including promoting company customer service programs and initiatives.
  • Operate brake lathe and other store test equipment, and perform various in-store services for customers (where state and local laws allow).
  • Occasionally drive a delivery vehicle to make deliveries, when business needs dictate.
Requirements
  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.
  • Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service is desired.
  • ASE certification is a plus.
  • Fluency in multiple languages, with Spanish being highly desired.
What We Offer
  • Competitive wages and paid time off.
  • Stock purchase plan and 401k with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account (FSA).
  • Team member health and wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.

O'Reilly Auto Parts is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.



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