Automotive Parts Specialist
2 months ago
O'Reilly Auto Parts is seeking a highly skilled and customer-focused Automotive Parts Specialist to join our team. As a key member of our retail team, you will provide exceptional service to customers, assist with daily operations, and support store management in achieving sales and customer satisfaction goals.
Key Responsibilities- Provide outstanding customer service to retail and installer customers, ensuring a high level of satisfaction and loyalty.
- Assist with daily operations, including processing transactions, maintaining inventory, and performing various tasks as assigned by management.
- Support store management in achieving sales and customer satisfaction goals, including promoting company customer service programs and initiatives.
- Operate brake lathe and other store test equipment, and perform various in-store services for customers (where state and local laws allow).
- Occasionally drive a delivery vehicle to make deliveries, when business needs dictate.
- Ability to quickly match alphanumeric sequences.
- Ability to provide outstanding, friendly and professional customer service.
- Must be able to multitask, handling customers on the phone and in the store at the same time.
- Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service is desired.
- ASE certification is a plus.
- Fluency in multiple languages, with Spanish being highly desired.
- Competitive wages and paid time off.
- Stock purchase plan and 401k with employer contributions starting day one.
- Medical, dental, and vision insurance with optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.
O'Reilly Auto Parts is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.
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