Branch Manager

2 days ago


Brighton, Colorado, United States Citizens Financial Group, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to join our team at Citizens Financial Group, Inc. As a Branch Manager, you will be responsible for driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices.

Key Responsibilities
  • Lead and manage a team of colleagues to achieve sales goals, customer satisfaction, and operational excellence.
  • Develop and implement strategies to drive branch performance, sales growth, and customer experience.
  • Collaborate with cross-functional teams to achieve business objectives and improve customer outcomes.
  • Coach and develop colleagues to enhance their skills and performance.
  • Manage branch operations, including financials, customer service, and colleague engagement.
Requirements
  • 4 years of sales management experience in retail or branch banking environment.
  • Successful record of managing objectives in meeting sales goals, deadlines, and branch goals in a profit and loss environment.
  • Drive an exceptional customer experience validated through customer satisfaction surveys.
  • Maintain strong partnerships with community and civic organizations.
  • Adaptability, flexibility, and ability to work branch hours, including some weekends and evenings.
Preferred Skills
  • Experience managing a branch with an FTE count up to 8 or more.
  • Skilled in remote or multi-unit management.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

At Citizens Financial Group, Inc., we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day.


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