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Field Service Representative

2 months ago

Kansas City, Missouri, United States Metrie Full time
About the Role

We are seeking a highly skilled and detail-oriented Field Service Representative to join our team at Metrie. As a key member of our distribution team, you will be responsible for ensuring the efficient flow of products through our distribution process, while maintaining the highest quality standards.

Key Responsibilities
  • Perform store fulfillment and merchandising processes at designated stores, following all standard operating procedures (SOPs) for safety, work methods, cleanliness, and merchandising standards.
  • Effectively manage store inventory levels utilizing our Vendor-managed inventory program (VMI), to meet Metrie standards.
  • Provide a safe and consistent shopping experience for the end consumer, drive in-store sales by maintaining inventory levels, product placement, and merchandising standards.
  • Ensure a positive customer and consumer experience through relationship and partnership building, knowledge of product offering, features, and use, and customer service orientation.
Requirements
  • High School diploma or GED.
  • Valid and unrestricted driver's license and proof of valid auto insurance.
  • 2 years of inventory replenishment experience in a box retail/building materials industry, preferred but not required.
  • Knowledge of inventory management procedures and systems.
  • Ability to communicate well in both verbal and written forms with a variety of people, including Metrie Leadership, Store Management, store staff, and the end consumer.
  • Ability to work efficiently, independently, and without supervision, a self-starter who can work independently, yet be an effective member of a broader remote team.
What We Offer
  • A collaborative work environment with clear direction for future strategy and goals.
  • A competitive base salary.
  • Comprehensive benefits package - medical, dental, and life.
  • 401(k) Retirement Savings Plan.
  • Challenging and meaningful work, and the chance to participate on cross-functional teams across the company.
  • Development opportunities - we recognize potential in our people and strive to offer various opportunities for advancement, training, and personal growth.
Physical Requirements
  • Must be able to frequently lift and carry millwork products weighing up to 50 pounds.
  • Occasional pushing and pulling of drywall carts weighing 50 to 2000 pounds.
  • Frequent reaching to various levels and directions to inspect and handle products and fixtures.
  • Occasional use and operation of basic hand tools such as power drills, impact guns, power saws, etc.