Senior Account Manager

2 days ago


Braintree, Massachusetts, United States Superior Bindery Inc Full time
Job Summary:

The Senior Account Manager at Superior Bindery Inc is responsible for developing and maintaining strong relationships with key customers, identifying new business opportunities, and ensuring seamless project execution.

Duties and Responsibilities:
  • Lead as the primary point of contact for all customer account management matters.
  • Build and maintain long-lasting client relationships through effective communication and problem-solving.
  • Collaborate with cross-functional teams to improve the customer experience and ensure timely delivery.
  • Develop new business opportunities with existing clients and identify areas for improvement to meet sales quotas.
  • Forecast and track key account metrics, including quarterly sales results and annual forecasts.
  • Participate in regular meetings with management to discuss account performance and goals.
Required Skills and Abilities:
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to juggle multiple account management projects while maintaining attention to detail.
  • Experience with CRM and ERP software, as well as Microsoft Office Suite.
  • Strong negotiation and problem-solving skills.
Education and Experience:

A Bachelor's Degree in Business Administration or equivalent experience in sales is required. Knowledge of the packaging or printing industry is a plus.



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