Front Desk Director

5 days ago


Belmont, North Carolina, United States Midas Hospitality Full time
Job Title: Front Desk Director

Midas Hospitality is a leading hospitality company operating over 40 hotels in 14 states, with a focus on select-service and extended-stay properties. We are seeking an experienced Front Desk Director to join our team at the Fairfield Inn & Suites located in Belmont, NC.

The ideal candidate will have at least one year of experience as a front desk agent and one year of experience in a supervisory role. The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

Responsibilities:
• Supervise front desk staff and run all aspects of the front desk and office
• Ensure smooth check-in and check-out of all guests through properly handling guest accounts
• Plan and conduct staff meetings on a regular basis
• Constantly audit all desk work for accuracy and consistency
• Coach and counsel staff
• Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift
• Determine weekly schedule

About Midas Hospitality:
We are a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We offer a range of benefits including growth and development tools, robust PTO policies, medical/dental/vision coverage, 401k matching, and employee assistance program.

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