Hospitality Operations Manager

3 weeks ago


Belmont, North Carolina, United States Midas Hospitality Full time
Front Office Manager Position

We are seeking a highly motivated and experienced Front Office Manager to join our team at the Fairfield Inn & Suites in Belmont, NC. As a Front Office Manager, you will be responsible for the efficient and professional running of the front desk, ensuring smooth check-in and check-out of all guests, and planning and conducting staff meetings on a regular basis.

The ideal candidate will have at least one year of experience as a front desk agent and one year of experience in a supervisory role. The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.

Key Responsibilities:
• Supervise front desk staff and run all aspects of the front desk and office
• Ensure accurate and consistent handling of guest accounts
• Conduct regular staff meetings and coach/counsel staff members
• Handle night auditor shifts and ensure smooth operation of the front desk
• Determine weekly schedules and ensure proper staffing

Benefits:
Midas Hospitality offers a competitive compensation package, including growth and development tools, robust PTO policies, medical/dental/vision coverage, 401k matching, and employee assistance program.

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