Customer Service Representative

3 days ago


Warwick, Rhode Island, United States Kent Hospital Full time
Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Kent Hospital. As a key member of our healthcare delivery team, you will be responsible for receiving incoming phone calls from clients and processing orders for delivery of home health care equipment.

Key Responsibilities:

  • Prepare delivery invoices from phone orders for medical equipment from the home health care department, VNA's and other health care professionals.
  • Organize completed delivery invoices for filing and reference.
  • Advise customers and make recommendations during the course of sale and instruction of medical equipment.
  • Clean and prepare equipment for customer pickup.
  • Maintain and order supplies as necessary to perform the job.
  • Perform all other related duties as assigned.

Requirements:

A High School diploma and a minimum of one year's job-related experience or equivalent is required.

About Us:

Care New England Health System and its member institutions, including Kent Hospital, are trusted organizations fueling the latest advances in medical research, attracting the nation's top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Equal Employment Opportunity:

Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement:

Employee conducts himself/herself consistent with the ethical standards of the organization, including hospital policy, mission, vision, and values.

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