Electronic Medical Record Analyst

2 weeks ago


New York County New York, United States Stone Alliance Group Full time
Job Summary

We are seeking a highly skilled Electronic Medical Record Analyst to join our team at Stone Alliance Group. As a key member of our clinical informatics team, you will be responsible for providing administrative and technical support for our Electronic Medical Record (EMR) system.

Key Responsibilities
  • Support the design, build, testing, training, utilization, and maintenance of the EMR system, with a focus on clinical, revenue cycle, and practice management modules.
  • Troubleshoot EMR and other Clinical Informatic Systems issues and document research, interactions, and problem resolutions in IT help-desk software.
  • Track support tickets and analyze errors for ongoing training and enhancements.
  • Manage user setup and configuration based on HIPAA Security Guidelines.
  • Train new users and provide ongoing training support with system upgrades.
  • Deliver exceptional customer service and technical support.
  • Monitor and analyze support tickets trends to identify areas for ongoing training and system enhancements.
  • Stay updated on the latest applications of information technology and clinical informatics.
  • Document, monitor, and analyze reported issues to proactively identify potential risks and trends.
Requirements
  • High School Diploma/GED and 5+ years experience or equivalent combination of education and experience is required.
  • Minimum of 3 years of experience supporting clinical, revenue cycle, order entry, results, collaboration with finance departments, and practice management modules of EHR systems.
  • Experience in SQL coding language required.
  • Knowledge of HL7 or FHIR preferred.
  • Behavioral Health experience is a plus.
  • Familiarity with NextGen is preferred.
  • Experience in supporting and training clinical and business users.
  • Strong troubleshooting skills with EHR vendors.
  • Strong understanding of HIPAA Privacy and Security Guidelines.
  • Exceptional customer service, communication, and problem-solving skills.
  • Strong team player with effective organizational and time management abilities.
  • Detail-oriented with a high level of integrity and discretion.
Special Considerations
  • Please upload your RESUME during the application process.
  • The anticipated salary range for this position is $90,000-$115,000 annually.
  • The salary range for the position is posted.


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