Customer Service Representative

3 weeks ago


Blowing Rock, North Carolina, United States PROSPERA Full time

The Chetola Resort, a top destination in the Carolinas, seeks a Front Desk Guest Services Agent to provide exceptional service to guests. This role involves processing resort check-ins and check-outs, answering guest inquiries, and facilitating solutions for guest complaints and issues.

The ideal candidate will have previous customer service experience and basic computer skills. As a Front Desk Agent, you will independently solve problems while ensuring guest satisfaction.

Prospera Hospitality is an equal-opportunity employer, committed to maintaining a work environment free of discrimination or harassment. We actively promote diversity and inclusion in the workplace.

Key responsibilities include:

  • Providing exceptional customer service to guests
  • Processing resort check-ins and check-outs
  • Answering guest inquiries and resolving issues
  • Facilitating solutions for guest complaints and issues

Prospera Hospitality offers a dynamic work environment and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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