Customer Service Representative

4 weeks ago


Blowing Rock, North Carolina, United States Food Lion Full time
Job Summary

Food Lion is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast, easy, and friendly service to customers, achieving Food Lion customer service standards.
  • Assist customers with their shopping needs, answering questions and resolving issues in a professional and courteous manner.
  • Unload customers' groceries from cart to belt, checking for items and ensuring accurate bagging.
  • Operate a cash register, handling payments, and processing transactions efficiently.
  • Maintain a clean and organized store environment, including the Front End area, and report any issues to the Customer Service Manager or MOD.
  • Participate in training and development programs to improve skills and knowledge, and contribute to a positive and supportive team environment.
Requirements

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer

Food Lion provides a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.

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