Customer Service Representative

2 weeks ago


Blowing Rock, North Carolina, United States A-1 Termite and Pest Control, Inc. Full time

We are seeking a skilled Customer Service Representative to join our team at A-1 Pest Control, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our services and products
  • Work closely with our technicians to ensure seamless communication and efficient issue resolution
  • Utilize our web-based route management system to schedule appointments and manage customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • $19 to $21 per hour starting wage
  • PTO and paid holidays
  • $10k company-provided life insurance policy
  • 401(k) contribution match after a year
  • Health insurance

A-1 Pest Control, Inc. is an EOE and drug-free workplace. We are committed to providing a safe and inclusive work environment for all employees.



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