Guest Experience Ambassador

3 weeks ago


Seattle, Washington, United States Lotte Hotel Americas Full time

Welcome to Lotte Hotel Seattle, where we pride ourselves on delivering exceptional guest experiences. We are seeking a Server Assistant to join our team and help us raise the bar on customer satisfaction.

About the Role

This is a fantastic opportunity to join a dynamic and fast-paced environment and be part of a luxury hotel team. As a Server Assistant, you will be responsible for preparing tables for arriving guests, running food efficiently, and collaborating with servers and other support staff to deliver seamless service.

Requirements

To succeed in this role, you will need:

  • Excellent organizational skills and ability to multitask
  • A friendly, welcoming, and professional demeanor
  • Ability to work independently and as part of a team
  • Results-oriented mindset with flexibility to adapt to changing situations
  • Strong communication skills and a passion for delivering outstanding results
Benefits and Perks

As a member of our team, you can expect:

  • Certified Great Place to Work
  • Competitive wages ($18-$22/hour)
  • Medical, Dental, and Vision plans through Cigna
  • Retirement Savings Plan (401k) with company matching
  • Generous Paid Time Off (Vacation, Holiday, Personal, Sick)
  • Public Transportation Discount (ORCA)
  • Discounted Employee Parking
  • Hotel Employee Rate Program
  • Employee Recognition
  • Learning and Development program


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