Guest Services Ambassador
3 days ago
Spire Hospitality is a management company dedicated to creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We prioritize our employees' growth and success, offering a supportive work environment and opportunities for advancement.
About the JobThis Front Desk Agent role is an excellent opportunity to develop your hospitality skills and contribute to our company's mission. As a member of our team, you will be responsible for providing exceptional service to our guests, handling inquiries and resolving issues efficiently, and ensuring a seamless check-in and check-out process.
Key Responsibilities- Provide warm and welcoming service to guests
- Respond promptly to guest inquiries and resolve issues efficiently
- Manage the check-in and check-out process with precision and attention to detail
- Communicate effectively with guests and colleagues
- Maintain accurate records and reports
- High school diploma or its equivalent
- One year of Front Desk experience in hotels preferred
- One year of experience working in customer service or a guest-facing role required
- Basic knowledge of hotel operations and procedures
- Ability to work in a fast-paced environment
We offer a competitive benefits package, including:
- A comprehensive health insurance plan
- Dental and vision coverage
- A 401(k) retirement plan with company match
- Life and disability insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
The estimated salary for this position is $48,000 - $65,000 per year, based on location and experience.
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