Operations Director

4 weeks ago


Redwood City, California, United States TBWA\Chiat\Day Full time

We're on a mission to democratize AI by building the definitive AI data development platform.

The AI landscape has undergone significant change since 2016, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today.

Despite this change, one constant remains: the data used to build AI is the key to achieving differentiation, high performance, and production-ready systems.

We work with some of the world's largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.

Excited to help us redefine how AI is built? We're looking for a strategic operations lead to drive the planning, execution, and delivery of strategic data labeling/annotation projects and initiatives.

This person will manage a team of data & ops program managers while ensuring best-in-class customer results and efficient processes that result in reliable delivery.

Key responsibilities include identifying opportunities and managing strategic relationships with partners & vendors, building reporting and analytics to investigate key project trends, performance, issues, and metrics, and implementing standard operating procedures for project intake, delivery, contractor management, and quality control.

This role requires a strong technical background, leadership skills, and the ability to thrive in a fast-paced, dynamic environment.

Minimum qualifications include 7+ years of experience in operations, program/project management, or related fields, a proven track record of successfully leading complex, cross-functional projects, and strong analytical, problem-solving, and decision-making abilities.



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