IT Service Desk Manager
4 days ago
We are seeking a highly skilled Enterprise IT Support Officer to join our team at Hoplite Solutions LLC. As an IT professional, you will provide technical support to our clients, ensuring seamless service delivery and meeting contractual performance criteria.
Compensation:
The estimated annual salary for this position is $95,000, which reflects our commitment to offering competitive compensation packages.
Key Responsibilities:
- Use ITIL-based processes to streamline incident resolution, requests, and demands.
- Analyze and troubleshoot technical problems without escalating to Tier 3 support.
- Resolve technical issues and answer customer queries via telephone or self-service.
- Provide basic user training on off-the-shelf applications and office products.
- Maintain and update records and tracking databases.
Required Qualifications:
To succeed in this role, you must possess:
- A TS/SCI clearance with Polygraph.
- A BA/BS degree and 4 years of experience, or equivalent combination of education and work experience.
- Experience with servers, printers, and peripheral devices.
- Customer certification in CMA or DMA.
- Expertise in TCP/IP and general networking issues.
- Ability to thrive and succeed in a challenging environment.
Benefits:
Hoplite Solutions LLC offers a comprehensive benefits package, including a 7% employer 401k contribution, fully paid healthcare, outstanding training benefits, company-funded life insurance, and short-term disability insurance.
-
Service Desk Operations Manager
3 weeks ago
Dinan, Bretagne, United States Aireon LLC Full timeAireon, a leading provider of global air traffic surveillance systems, is seeking an experienced Service Desk Operations Manager to support the delivery of its safety-critical service.The successful candidate will be responsible for managing daily operations, leading a team of professionals, and ensuring high-quality customer service. With a strong...
-
Front Desk Support Specialist
4 days ago
Dinan, Bretagne, United States By Light Professional IT Services Full timeJob Summary:We are looking for a skilled Front Desk Receptionist/Administrative Assistant to join our team at By Light Professional IT Services in McLean, VA.This full-time position involves providing exceptional support to the executive team by greeting guests, employees, and clients, processing expenses, and scheduling appointments.Responsibilities...
-
IT Support Operations Manager
3 weeks ago
Dinan, Bretagne, United States DMI Full timeDMI is seeking an experienced IT Support Operations Manager to lead our IT support operations for a federal government contract. The ideal candidate will have in-depth knowledge of IT infrastructure, federal regulations, and the ability to effectively manage and optimize help desk operations.About the RoleThe IT Support Operations Manager will be responsible...
-
Office Coordinator
4 days ago
Dinan, Bretagne, United States By Light Professional IT Services Full timeAbout the Role:We are seeking an experienced Front Desk Receptionist/Administrative Assistant to join our team at By Light Professional IT Services in McLean, VA.This full-time position requires strong communication and customer service skills to effectively greet and direct visitors, process expenses, and schedule appointments.Key responsibilities...
-
LDAP/Directory Services Administrator
7 days ago
Dinan, Bretagne, United States Gridiron IT Full timeIT Career OpportunitiesWe are seeking an experienced LDAP/Directory Services Administrator to join our team. The ideal candidate will have a strong background in LDAP administration, identity directory services, and Splunk implementation.The selected candidate will be responsible for administering LDAP/Directory Services products, maintaining collaboration...
-
IT Management Professional
5 days ago
Dinan, Bretagne, United States IAP Worldwide Services, Inc Full timeJob Title: IT Management ProfessionalAbout the Role: We are seeking an experienced IT Manager to join our team at IAP Worldwide Services, Inc. As a key member of our National Security, Engineering, and Technology Solutions (NSETS) business unit, you will be responsible for planning, coordinating, and executing activities related to unclassified Government...
-
Unclassified IT Systems Manager
5 days ago
Dinan, Bretagne, United States IAP Worldwide Services, Inc Full timeJob Overview: Unclassified IT Systems ManagerAbout the Role: We are seeking an experienced Unclassified IT Systems Manager to join our team at IAP Worldwide Services, Inc. As a key member of our National Security, Engineering, and Technology Solutions (NSETS) business unit, you will be responsible for planning, coordinating, and executing activities related...
-
IT Service Management Professional
5 days ago
Dinan, Bretagne, United States Futran Tech Solutions Pvt. Ltd. Full timeAt Futran Tech Solutions Pvt. Ltd., we are seeking an experienced IT Service Management Professional to join our team in McLean, VA.About the RoleThe ideal candidate will have 5+ years of experience with ServiceNow required and 10+ years of experience with the IT Industry required.The successful candidate will have certification as a ServiceNow System...
-
FMV Analyst | Motion Intelligence Specialist
2 weeks ago
Dinan, Bretagne, United States Gridiron IT Full time**About Us**Gridiron IT Solutions is a premier provider of IT services, specializing in supporting the critical missions of federal agencies. Our team takes pride in delivering comprehensive solutions tailored to meet the unique needs of our clients.We are seeking a skilled FMV Analyst to join our dynamic team. As an FMV Analyst, you will be responsible for...
-
Senior Cloud Software Solutions Architect
3 weeks ago
Dinan, Bretagne, United States Kesta IT Full timeAbout Kesta ITKesta IT is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of skilled professionals, including software engineers, to drive business success.Job Title: Senior Cloud Software Solutions ArchitectWe are seeking an experienced Senior Cloud Software Solutions Architect to join...
-
IT Service Management Specialist
3 weeks ago
Dinan, Bretagne, United States Pyramid Consulting, Inc Full timeAbout the Role:We are currently seeking a skilled IT Service Management Specialist to join our team at Pyramid Consulting, Inc. in McLean, VA/ Plano, TX/ Richmond, VA (Hybrid). This 12+ months contract opportunity offers long-term potential and a competitive salary range of $70 - $80/hour.Job Description:The ideal candidate will have experience with...
-
Service Management Process Lead
5 days ago
Dinan, Bretagne, United States Futran Tech Solutions Pvt. Ltd. Full timeFutran Tech Solutions Pvt. Ltd. OverviewFutran Tech Solutions Pvt. Ltd. is a leading provider of IT service management solutions, with a focus on delivering innovative and effective solutions to our clients. We are committed to building long-term relationships with our clients, based on trust, integrity, and exceptional service.Job Description:We are seeking...
-
Senior Proposal Manager
3 weeks ago
Dinan, Bretagne, United States Guidehouse Full timeJob DescriptionThe Senior Proposal Manager - Federal Services will be responsible for managing large, complex proposals independently, with a focus on federal professional services. You will have a high level of attention to detail and a commitment to producing high-quality work.You will manage the proposal development process, including developing proposal...
-
Enterprise Service Management Systems Specialist
3 weeks ago
Dinan, Bretagne, United States Visionary Innovative Technology Solutions LLC Full timeJob Summary:Visionary Innovative Technology Solutions LLC is seeking a highly skilled ServiceNow ITOM Developer to join our team. As a key member of our technology team, you will be responsible for implementing and customizing ServiceNow ITOM solutions using industry best practices.Key Responsibilities:- Implement ITOM solutions with expertise in Discovery...
-
Traffic Management Specialist
3 weeks ago
Dinan, Bretagne, United States Wright Service Corp. Full timeWe are seeking a motivated and safety-conscious individual to join our team as a Traffic Control Flagger. In this role, you will play a critical part in ensuring the safe movement of traffic during road construction and maintenance projects.About Wright Service Corp.Wright Service Corp. is a family-owned business that values its employees and prioritizes...
-
Technical Program Management Director
2 weeks ago
Dinan, Bretagne, United States Hispanic Technology Executive Council Full timeAt Hispanic Technology Executive Council, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system.We're a bank, but we don't think like one. We always think about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their...
-
Full Stack Developer
4 days ago
Dinan, Bretagne, United States Georgia IT Inc Full timeJob Opportunity: Full Stack Developer - .NET ExpertGeorgia IT Inc. is seeking a highly skilled .NET Developer to join our team.Estimated Salary:The estimated annual salary for this position is $140,000 - $200,000, based on experience and qualifications.About the Role:The Full Stack .NET Developer will be responsible for defining, developing, testing,...
-
Senior IT Services Business Development Manager
3 weeks ago
Dinan, Bretagne, United States Inserso Full timeAbout the RoleA dynamic and forward-thinking professional to spearhead business development efforts for Inserso Corporation, a leading provider of IT services to the US Army and related DoD customers. The ideal candidate will possess strong industry knowledge, excellent communication skills, and a proven track record in winning contracts and managing...
-
Senior Business Development Manager
3 weeks ago
Dinan, Bretagne, United States DMI Mobile Enterprise Solutions Full timeAbout DMI Mobile Enterprise SolutionsDMI Mobile Enterprise Solutions is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, we provide on-site and remote support to clients within governments,...
-
Network Installation Professional
5 days ago
Dinan, Bretagne, United States By Light Professional IT Services Full timeJob DescriptionThis Network Installation Professional position requires an individual with expertise in telecommunications equipment installation and maintenance. The successful candidate will work independently on various projects, from small to mid-sized upgrades and installations.Key Responsibilities and RequirementsEquipment Installation: Install, test,...