Service Desk Operations Manager

7 days ago


Dinan, Bretagne, United States Aireon LLC Full time

Aireon, a leading provider of global air traffic surveillance systems, is seeking an experienced Service Desk Operations Manager to support the delivery of its safety-critical service.

The successful candidate will be responsible for managing daily operations, leading a team of professionals, and ensuring high-quality customer service. With a strong background in command center operations and experience working with Aireon's system, this individual will play a critical role in maintaining the integrity and performance of our surveillance network.

We are looking for a skilled leader who can build and manage a cohesive team, balance competing priorities, and ensure the overall safety of our service. This includes monitoring network health, making adjustments as needed, and communicating effectively with stakeholders.

This position requires a high level of technical expertise, excellent communication skills, and the ability to think critically in fast-paced environments. If you are a motivated professional with a passion for delivering exceptional customer service, we encourage you to apply.

Estimated salary: $80,000 - $110,000 per year.



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