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Account Relationship Manager

2 months ago

Baltimore, Maryland, United States Cigna Full time
Position Overview

The Client Services Executive is tasked with enhancing membership within established accounts while directly overseeing business interactions with client accounts. This role ensures that effective systems and processes are implemented to satisfy the requirements of both internal and external clients. Additionally, the position involves formulating and executing strategies and policies related to account oversight.

Key Responsibilities
  • Comprehensive management of assigned CIGNA HealthCare accounts, focusing on retention rates, membership expansion, and revenue enhancement, alongside fostering relationships with customers and brokers.
  • Contributes insights that positively influence financial outcomes.
  • Delivers outstanding service and growth through the cultivation of client and broker partnerships.
Required Qualifications
  • Bachelor's Degree or equivalent relevant experience.
  • A minimum of 3 years of experience in health benefits.
  • Strong communication and customer service abilities, along with sales negotiation skills.
  • Experience in sales, marketing, underwriting, or operations.
  • Financial acumen with a proven ability to expand a portfolio of business.
If remote work is part of your role, a reliable internet connection is necessary, provided through a cable broadband or fiber optic service with a minimum speed of 10Mbps download and 5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for improved health at every life stage. We empower our clients by guiding them through the healthcare landscape, equipping them with the knowledge and insights needed to make informed decisions that enhance their health and well-being.

We are committed to equal employment opportunities and consider qualified applicants without regard to race, color, age, disability, sex, or any other characteristic protected by law.

The Cigna Group maintains a tobacco-free policy and reserves the right not to employ tobacco or nicotine users in states where permitted by law.