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Client Relations Specialist

2 months ago

Greeley, Colorado, United States Melissa Mcdonald - State Farm Agent Full time
Position Overview

Join the team at Melissa McDonald - State Farm Agent as a Client Relations Specialist. We are looking for a motivated and professional individual to enhance customer engagement and promote our range of insurance products, including auto, home, and life insurance.

Key Responsibilities
  • Develop and nurture customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based review approach to inform clients about various insurance solutions.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Demonstrate a strong work ethic and a commitment to achieving success on a daily basis.
Compensation and Benefits
  • Competitive hourly wage with commission and bonus opportunities.
  • Comprehensive health benefits.
  • Profit-sharing potential.
  • Paid time off for vacations and personal/sick days.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Previous sales experience (including outside sales, inside sales representative, retail sales associate, or telemarketing) is required.
  • Strong interpersonal skills and a people-oriented approach.
  • Attention to detail and proactive problem-solving abilities.
  • Familiarity with various computer applications, particularly Windows.
  • Ability to manage multiple tasks effectively.
  • Knowledge of life and health insurance products.
  • Current Property and Casualty license is required.
  • Current Life and Health license is required.
  • Associate's degree or higher is preferred.

If you possess the drive to excel in this role, we encourage you to consider this opportunity. We look forward to discussing the next steps in the selection process.