Network Infrastructure Support Specialist

2 days ago


Tucson, Arizona, United States InTegriLogic Corp. Full time
Job Summary

We are seeking a highly skilled Network Infrastructure Support Specialist to join our team at InTegriLogic Corp. in Tucson, AZ. As a key member of our IT services team, you will be responsible for providing expert-level technical support for our clients, including managing Windows-based workstations, printers, and servers. Your expertise in Active Directory, DHCP, and DNS configuration and maintenance will be essential in ensuring the smooth operation of our clients' networks.

Key Responsibilities
  • Provide remote and on-site technical support for clients
  • Configure and troubleshoot Windows-based computers, including workstation image management and Active Directory tools management
  • Configure, troubleshoot, and resolve networking hardware and software issues
  • Utilize PowerShell for automation and configuration changes en masse
  • Complete documentation in our ticketing system in a timely manner
Requirements
  • 5+ years' experience configuring and repairing Microsoft Windows-based computers
  • 3+ years' experience with Microsoft Active Directory Users & Computers
  • 2+ years' experience with using PowerShell
  • 2+ years' experience with configuring and deploying networking equipment
Preferred Qualifications
  • A+ Technical Certification or equivalent experience
  • Experience with configuration/administration of Voice over IP (VoIP) and Facsimile over IP (FoIP)
  • Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients


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