Automotive Client Service Agent
2 weeks ago
As a Customer Service Representative, you will be an essential part of our team at Paragon Acura, where exceptional customer service is our priority. If you are passionate about helping clients and possess strong communication skills, we would love to hear from you.
Your role will involve utilizing your interpersonal skills and professional phone etiquette to assist clients with their inquiries and help them schedule necessary vehicle maintenance appointments.
Key Responsibilities:
- Manage a high volume of inbound calls and moderate outbound calls, ensuring customer satisfaction with each interaction.
- Navigate digital platforms to streamline business operations and enhance client experience.
- Communicate effectively with team members and other departments to ensure smooth information flow.
Qualifications:
- Experience in telemarketing or customer service, particularly in the automotive sector, is preferred.
- Demonstrated ability to maintain a professional, friendly demeanor during all client interactions.
- Excellent verbal and written communication skills, with the ability to engage with management and colleagues effectively.
- Strong organizational skills and self-motivation, capable of working both independently and collaboratively in a fast-paced environment.
- Proficient in computer skills and data entry, with familiarity in tools like Google Sheets or Microsoft Excel being advantageous.
What We Provide:
- A comprehensive benefits package including Medical, Dental, 401(k), Vision, and more.
- Access to industry-leading products and ongoing training opportunities.
- Potential for career advancement within a supportive work environment.
- A strong reputation for excellence in the automotive industry.
At Paragon Acura, we are committed to fostering a professional and encouraging workplace. Join us to experience the best that a career in the automotive industry has to offer.
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