Appliance Repair Technician

4 days ago

Stamford, Connecticut, United States GE Appliances Full time
Appliance Service Technician Job Description

At GE Appliances, we're looking for a skilled Appliance Service Technician to join our team. As a key member of our service team, you'll be responsible for providing exceptional customer service and ensuring the highest level of satisfaction with our products.

Key Responsibilities:
  • Conduct in-home appliance repairs and maintenance for GE Appliances customers
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
  • Follow safety procedures and constant awareness for personal safety and safety of others
Requirements:
  • HS Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen
  • Must have or be willing to obtain CFC Certification within 6 months
  • Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
  • Self-directed and solid team player
  • Ability to deescalate situations and rebuild customer confidence in our products
Preferred Qualifications:
  • 6 plus months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
  • Read and interpret wiring diagrams, schematics and other service information

GE Appliances is a trust-based organization that values diversity and inclusion. We offer a flexible work arrangement that balances the needs of the individual, team, and organization. We are an Equal Opportunity Employer and participate in E-Verify.

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