Customer Service Representative

6 days ago


Moultrie GA USA, United States Fenix Parts Inc Full time
About the Role

Fenix Parts, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to all walk-in and phone customers, ensuring their needs are met and exceeded.
  • Sales: Ring customers out for parts purchases, provide interchange information to assist customers, and maintain awareness of all promotions and advertisements that affect product prices.
  • Cash Handling: Accurately and efficiently operate cash registers, complete daily opening and closing duties, and maintain correct cash balances at cash registers.
  • Communication: Communicate company policies and procedures to customers, and maintain a clean work area.
Requirements
  • Experience: Experience handling money and operating a cash register is preferred.
  • Language Skills: Proficiency in English is required, and fluency in a second language is a plus.
  • Customer Service Skills: Strong customer service and communication skills are essential.
  • Computer Skills: Basic computer skills are required.
  • Industry Knowledge: Knowledge of automotive parts is a plus.
Benefits
  • Medical: Comprehensive medical coverage.
  • Dental: Dental coverage.
  • Vision: Vision coverage.
  • 401K: Retirement savings plan.
  • Short- and Long-term Disability: Disability coverage.
  • Voluntary Life: Optional life insurance coverage.


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