Customer Service Representative
6 days ago
Fenix Parts, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Service: Provide top-notch customer service to all walk-in and phone customers, ensuring their needs are met and exceeded.
- Sales: Ring customers out for parts purchases, provide interchange information to assist customers, and maintain awareness of all promotions and advertisements that affect product prices.
- Cash Handling: Accurately and efficiently operate cash registers, complete daily opening and closing duties, and maintain correct cash balances at cash registers.
- Communication: Communicate company policies and procedures to customers, and maintain a clean work area.
- Experience: Experience handling money and operating a cash register is preferred.
- Language Skills: Proficiency in English is required, and fluency in a second language is a plus.
- Customer Service Skills: Strong customer service and communication skills are essential.
- Computer Skills: Basic computer skills are required.
- Industry Knowledge: Knowledge of automotive parts is a plus.
- Medical: Comprehensive medical coverage.
- Dental: Dental coverage.
- Vision: Vision coverage.
- 401K: Retirement savings plan.
- Short- and Long-term Disability: Disability coverage.
- Voluntary Life: Optional life insurance coverage.
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