Sales and Customer Support Representative

3 weeks ago


Wailuku, Hawaii, United States Imperial Dade Full time
Imperial Dade Job Opportunity

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will play a critical role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process orders and manage customer accounts.
  • Participate in sales promotions and suggest new and complementary products to increase sales and profitability.
  • Provide substitutions for out-of-stock or discontinued items to optimize fill rates.
  • Educate customers on our products and services.

Job Type: Full-time

Estimated Salary: $17.00/hour

Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • 2 years of customer service experience.
  • Proficiency in MS Office and familiarity with using other software.
  • 2 years of data entry experience.
  • Excellent communication and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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