Insurance Customer Service Specialist
1 week ago
We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As an integral part of our State Farm Agent team, you will play a crucial role in providing exceptional service to our clients.
Key Responsibilities- Establish and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
- Provide accurate and friendly customer service, addressing questions about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers about insurance options using a customer-focused, needs-based review process.
- Excellent interpersonal and communication skills, with the ability to effectively interact with customers and colleagues.
- Strong organizational and problem-solving skills, with the ability to multitask and work in a fast-paced environment.
- Self-motivated and dedicated to delivering exceptional customer service.
- Able to learn computer functions and navigate various software applications, particularly Windows.
- Group Life Insurance Benefits
- 401K
- Salary: $55,000 per year
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience and opportunities for growth and advancement within the agency.
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