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Ticketing Operations Supervisor

2 months ago

Pittsburgh, Pennsylvania, United States Point Park University Full time

Ticketing Operations Supervisor

Accountable for managing all facets of ticketing services at Point Park University. The Ticketing Operations Supervisor collaborates closely with the Marketing Director to enhance the experience of attendees and ensure their satisfaction.

Required Qualifications:

  • Bachelor's degree in business administration, finance, or a related discipline
  • At least 2 years of experience in ticketing and sales
  • Excellent communication and conflict-resolution abilities
  • Highly organized with a keen attention to detail
  • Proficient in digital ticketing platforms
  • Availability for a flexible work schedule

Key Responsibilities:

Deliver outstanding customer service and manage client relationships

Train and oversee box office personnel

Administer ticketing systems and ensure financial integrity

Maintain customer databases and produce sales analytics

Assist in the creation of promotional content and event coordination

Perform additional tasks as required