Pharmacy Operations Supervisor

1 month ago


Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time
Pharmacy Operations Supervisor

UPMC Presbyterian Shadyside - Presbyterian Campus is seeking a skilled Pharmacy Operations Supervisor to lead our dedicated hospital pharmacy team. This role is ideal for a motivated individual who excels in team leadership and is committed to quality, excellence, and innovative collaboration in advancing pharmacy services.

Key Responsibilities:
  • Oversee pharmacy services and personnel across various operational areas.
  • Lead quality improvement initiatives.
  • Ensure compliance with Federal and State regulations, USP, and JCAHO accreditation standards.
  • Collaborate with the pharmacy leadership team under the direction of a Pharmacy Director or Manager.
Work Schedule:
  • Night shift, 7 days on / 7 days off, from 8 PM to 7 AM.
  • The work week starts on Monday night and ends the following Monday morning.
  • Work every other weekend and holidays that coincide with the scheduled work week.
  • Enjoy a 7-day stretch off to pursue personal interests, travel, and maintain a great work-life balance.
Responsibilities:
  • Operational Supervision and Optimization:
    • Supervise and lead the provision of safe, timely, efficient, equitable, effective, and patient-centered pharmacy services.
    • Oversee operations or applications in assigned areas of specific oversight.
    • Ensure pharmacist and technician workflows are followed.
    • Troubleshoot unplanned issues, delegating or escalating if needed.
  • Human Resource Management:
    • Responsible for the direct supervision of any combination of pharmacy technicians, pharmacists, or support staff who work within their assigned area of specific oversight.
    • Support pharmacist and technician schedule review, adjustments, and approvals.
    • Ensure staff competency via training, competency assessments, validations, and other means.
  • Project Planning and Leadership:
    • Implement projects as assigned by the Manager/Director.
    • Project management, oversight, and involvement will range from independent work on small projects, to leading teams on large-scale changes.
Qualifications:
  • 3 years of operational experience in a pharmacy.
  • Ability to obtain and interpret information in terms of the specific areas of responsibility.
  • Understands departmental and hospital policies and procedures.
Preferences:
  • Previous hospital pharmacy and supervisory experience.
  • Computer skills - word processing, spreadsheets, pharmacy software, and databases.
  • Effective oral and written communication skills.
  • Demonstrated ability to work independently.
  • Knowledge of healthcare information systems and pharmacy automation and technology.
  • Ability to work in a complex team environment and to collaborate with both external and internal professionals and other customers.
  • Ability to recognize personal strengths and weaknesses and develop goals for professional growth and achievement.
  • An understanding of and the ability to apply lean principles and systematic evaluation.
  • Effective skills in prioritization, change management, problem solving, team building, collaboration, conflict resolution, decision making, time management, and strategic planning.
Licensure, Certifications, and Clearances:
  • Pharmacist
  • Act 34


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