Customer Experience Advocate

1 day ago


Houston, Texas, United States Andre Maule - State Farm Agent Full time
Andre Maule - State Farm Agent

About UsAs a leading insurance and financial services agency, Andre Maule - State Farm Agent is dedicated to providing exceptional customer experiences. We're seeking a vibrant individual who thrives on delivering top-notch service and making a positive impact.

Job DescriptionWe offer an hourly pay plus commission/bonus compensation package, simple IRA, health benefits, paid time off, flexible hours, professional development opportunities, and abundant chances for career advancement within our agency. As an Agent Team Member, you'll be responsible for forging enduring customer relationships, employing a customer-centric approach to guide clients through comprehensive insurance options, and driving business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Key Responsibilities
  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish


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