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Senior Operations Manager for Research and Development

2 months ago

Atlanta, Georgia, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Director of Operations and Project Management to join our team at InsideHigherEd. The successful candidate will play a key role in planning, implementing, and evaluating activities that facilitate operations for the NSF-funded Atlanta University Center (AUC)-GRANTED project.

Key Responsibilities
  • Project Planning and Implementation: Assist the AUC-GRANTED Steering Committee in the implementation of project goals, objectives, policies, and procedures that align with the mission of AUC-GRANTED.
  • Program Management: Support the planning, implementation, and management of programs and activities related to research leadership, research development, research administration, and research and technology commercialization.
  • Meeting Coordination: Organize and facilitate meetings for the AUC-GRANTED Steering Committee to maintain the effective implementation of project activities.
  • Policy Development: Identify, develop, implement, and assist in managing improvements of shared service agreements, policies, Standard Operating Procedures (SOPs), and the blueprint for the dissemination of shared support models for AUC-GRANTED operations.
  • Liaison and Coordination: Maintain liaison with departments, institutes, and centers within the AUC-GRANTED institutions to coordinate existing research support activities and resources, and/or initiate new activities and acquire additional resources as needed.
  • Evaluation and Reporting: Work closely with the evaluation team to monitor and evaluate the effectiveness of AUC-GRANTED activities, collect data, investigate trends, and recommend and implement modifications to improve effectiveness.
  • External Partnerships: Interface with external organizations as appropriate to ensure cooperative efforts with research partners and collaborators, particularly with the MARDAC group.
  • Communication and Marketing: Assist in the development and publication of reports for the AUC Council of Chief Academic Officers, Senior Vice Presidents for Research, AUC-GRANTED Steering Committee, and other senior leadership as appropriate.
  • Content Development: Lead the development, review, and management of content for the AUC-GRANTED TEAMS and other internal working sites as well as the AUC-GRANTED website.
  • Marketing and Outreach: Work closely with AUC offices of communications and marketing to develop marketing strategies to publicize and showcase the work, resources, and achievements of the AUC-GRANTED Project.
  • Financial Management: Oversee and reconcile project budgets and reviews budgetary documents and reports (e.g. invoices from AUC partner institutions).
  • Professional Development: Attend conferences and workshops as needed and complete appropriate professional development activities.
  • Representation: Represent the AUC-GRANTED Project, along with the AUC-GRANTED Steering Committee, at relevant and appropriate internal, local, state, regional, or national conferences/workshops.
Requirements
  • Education: Master's Degree required.
  • Experience: A minimum of five years of project management, organizational leadership, or project director experience with multi-disciplinary/multi-institutional settings and/or projects is required.
  • Skills and Abilities: A professional demeanor with the ability to interface with internal and external customers with diplomacy, tact, and confidentiality is essential. Independent judgment is necessary to plan, prioritize, and organize a diversified workload with attention to detail. The ability to work effectively under pressure, demonstrate initiative, and promote teamwork is a key asset in the role.
  • Knowledge and Certifications: Strong customer service, communication, and time management skills. Strong leadership skills and extensive knowledge of principles and practices of project planning, development, management, and evaluation. Detail-oriented, accurate, analytical, and organized. Significant knowledge and experience with research administration and shared service models. Ability to make optimal use of information technology in the recording, retrieval/fact-finding, compilation, and reporting of data and information.