Client Relationship Specialist

3 weeks ago


Walnut Creek, California, United States Cypress HCM Full time
About Cypress HCM
Cypress HCM is a forward-thinking company dedicated to revolutionizing the hiring process. Our innovative approach combines expert knowledge of our clients' technologies, environments, and processes with a superior level of customer service. As a Sr. Account Executive, you will be at the forefront of our business growth strategy, working closely with clients and prospects to drive success.

Salary Range
The estimated annual salary for this position is $85,000 - $125,000, with additional incentive compensation opportunities.

Key Responsibilities
  • Develop and maintain strategic relationships with clients and prospects.
  • Identify and pursue potential leads to develop a pipeline of clients and prospects.
  • Conduct research on accounts, identify key players, and develop relationships with important stakeholders.
  • Leverage existing relationships with current accounts to drive business growth.
  • Negotiate contract terms and staffing fees that benefit all parties.
  • Collaborate with clients to gather qualified job requirements and develop creative recruiting solutions.
  • Set and maintain client expectations, proactively addressing any issues that arise.
  • Provide valuable market research and industry insights to clients and teammates.

Requirements
This is a dynamic role that requires a high level of autonomy and initiative. Successful candidates will possess excellent business development, negotiation, communication, and problem-solving skills, with a proven track record of success in fast-paced business environments. Minimum 4+ years of experience in account management, customer success, business development, or sales is required, preferably within the staffing industry.

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