Restaurant Operations Manager

1 week ago


Boynton Beach, Florida, United States Keke's Breakfast Cafe Full time
Job Title: Assistant Manager

Keke's Breakfast Cafe is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the success of our restaurant by overseeing daily operations, managing staff, and providing exceptional customer service.

Key Responsibilities:
  • Oversee and coordinate the planning, organizing, and training of staff to achieve sales, cost, and guest satisfaction goals.
  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Manage cash and other receipts by adhering to cash handling and reconciliation procedures.
  • Offer insights for employment and termination decisions.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop your staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and in excellent working condition.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Assist in scheduling labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
  • Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
  • Carry out restaurant marketing, advertising, and promotional activities and campaigns.
Requirements:
  • Be 21 years of age.
  • Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
  • Have knowledge of service and food and beverage, generally involving at least one year of front-of-the-house operations and/or assistant management positions.
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Must have the stamina to work 50 to 60 hours per week.
Preferred Qualifications:
  • Minimum one year assistant management experience.
  • Minimum two years' experience in full-service or fast-casual restaurant.
  • Must have reliable transportation.
  • Able to conform to all Keke's Breakfast Cafe dress code standards.
  • Keke's must be your primary place of employment.

Keke's Breakfast Cafe is dedicated to providing an outstanding breakfast experience. We are committed to providing our guests with the highest quality food, exceptional service, and a warm and welcoming atmosphere. If you are a motivated and experienced professional who is passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.



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