Residential Assistance Specialist

2 weeks ago


Troy, Michigan, United States Community Housing Network Full time
Position Overview

Community Housing Network (CHN) is a nonprofit organization committed to delivering housing solutions for individuals and families facing challenges in southeast Michigan. Our mission focuses on preventing homelessness, providing housing assistance, developing affordable housing options, and offering community education, advocacy, and referrals. We strive to create a workplace that values inclusion, integrity, innovation, and passion.

Role: Housing Resource Community Coordinator

Department: Programs

Reports to: Housing Navigation Supervisor

Employment Classification: Full-Time Salary, Exempt

Compensation: $42,120.00 annually

Key Responsibilities:

  • Facilitate intake procedures and evaluate eligibility for program participants.
  • Craft individualized housing strategies in partnership with participants.
  • Assist participants in navigating barriers related to housing eligibility.
  • Provide support on housing searches, applications, rights, and responsibilities.
  • Conduct follow-ups with participants to monitor progress towards housing objectives.
  • Offer assistance with inquiries, guidance, and connections to resources.
  • Oversee lease signing processes and nurture positive relationships with landlords.
  • Collaborate with community partners to gather necessary documentation.
  • Represent the organization at community events to enhance program visibility.
  • Participate in training sessions and conferences to expand knowledge.

Qualifications:

  • Experience in housing programs or related fields is preferred.
  • Strong communication skills with diverse populations.
  • Bachelor's degree in social work or a related discipline, or equivalent experience.
  • Ability to work autonomously and thrive in a dynamic environment.
  • Familiarity with community resources pertaining to housing and support services.
  • Proficient in computer applications and possess strong organizational skills.
  • Valid driver's license and personal automobile insurance are required.

Travel Requirements: Travel within the communities served is necessary.

Work Environment: The role includes fieldwork, office duties, and remote work.

Organizational Expectations:

  • Commitment to confidentiality, integrity, and adherence to organizational values.
  • Compliance with agency policies and procedures.
  • Exceptional communication and organizational skills, along with a positive demeanor.
  • Effective time management, prioritization, and a strong work ethic.
  • Application of knowledge gained from education and training.
  • Prioritization of cultural understanding, adaptability, and resilience.
  • Upholding the core values of the organization.

Note:

This job description delineates the responsibilities associated with the position and is subject to modifications. Duties and activities may be assigned as necessary.



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