PC Support Manager

4 weeks ago


Charlottesville, Virginia, United States General Dynamics Information Technology Full time
Job Title: PC Support Manager

Transform technology into opportunity as a PC Support Manager with General Dynamics Information Technology (GDIT). A career in enterprise IT means connecting and enhancing the systems that matter most.

Job Summary:

We are seeking a highly skilled PC Support Manager to join our team. As a PC Support Manager, you will be responsible for ensuring the smooth operation of our computer systems and infrastructure. This includes establishing and implementing PC policies, procedures, and standards, as well as maintaining currency in new developments and technology.

Key Responsibilities:
  • Establish and implement PC policies, procedures, and standards
  • Maintain currency in new developments and technology
  • Provide technical assistance to responding field service personnel
  • Assist in repairing computers, printers, digital senders, etc.
  • Plan, execute, and provide recommendations for preventative maintenance
  • Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock
Requirements:
  • Education: Bachelor's Degree with 12 years of experience or Master's Degree with 10 years of experience
  • Required Skillset:
    • Perform STIGs & IAVA implementation for system devices
    • Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc.
    • Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.
  • Security Clearance Level: TS/SCI
  • Required Certification(s):
    • DoD M IAT Level II/8140 Computing Environment (CE) Certification
    • IAT II 8570/8140 Baseline Certification Security+
What We Offer:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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