Healthcare Account Representative

2 days ago


Cheyenne, Wyoming, United States Memorial Hospital of Laramie County Full time

Chef, Patient Support Team: Transforming Healthcare Experiences

About the Role:

We are seeking a dedicated and empathetic Healthcare Account Representative to join our team at Cheyenne Regional Medical Center. As a key member of our patient support team, you will play a vital role in providing exceptional customer service to our patients and families.

Your Key Responsibilities Will Include:

  • Ensuring timely and accurate resolution of patient inquiries and concerns
  • Communicating effectively with patients, families, and healthcare teams to provide personalized support
  • Maintaining accurate records and documentation of patient interactions
  • Collaborating with cross-functional teams to address complex patient issues

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per annum, commensurate with experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous PTO policy and opportunities for professional growth and development

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 6 months of customer service or related experience; call center experience a plus
  • Strong communication and interpersonal skills; ability to work in a fast-paced environment

About Us:

Cheyenne Regional Medical Center is a leading healthcare provider in southeastern Wyoming, committed to delivering high-quality patient care and exceptional customer experiences. Our team is passionate about making a difference in the lives of our patients and communities. If you share our values and commitment to excellence, we encourage you to apply for this exciting opportunity



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