Healthcare Account Representative
2 days ago
Chef, Patient Support Team: Transforming Healthcare Experiences
About the Role:We are seeking a dedicated and empathetic Healthcare Account Representative to join our team at Cheyenne Regional Medical Center. As a key member of our patient support team, you will play a vital role in providing exceptional customer service to our patients and families.
Your Key Responsibilities Will Include:
- Ensuring timely and accurate resolution of patient inquiries and concerns
- Communicating effectively with patients, families, and healthcare teams to provide personalized support
- Maintaining accurate records and documentation of patient interactions
- Collaborating with cross-functional teams to address complex patient issues
What We Offer:
- A competitive salary range of $45,000 - $60,000 per annum, commensurate with experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous PTO policy and opportunities for professional growth and development
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 6 months of customer service or related experience; call center experience a plus
- Strong communication and interpersonal skills; ability to work in a fast-paced environment
About Us:
Cheyenne Regional Medical Center is a leading healthcare provider in southeastern Wyoming, committed to delivering high-quality patient care and exceptional customer experiences. Our team is passionate about making a difference in the lives of our patients and communities. If you share our values and commitment to excellence, we encourage you to apply for this exciting opportunity
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