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Patient Care Advocate

1 month ago


Atlanta, Georgia, United States Serenity Healthcare Full time
About the Role

Serenity Healthcare is seeking a dedicated Patient Care Advocate to join our team in Sandy Springs, GA. As a Patient Care Advocate, you will be the primary point of contact for patients, providing guidance and support throughout their treatment journey. Your role will involve monitoring patient progress, addressing concerns, and ensuring a positive experience.

Key Responsibilities
  • Provide exceptional customer service and support to patients
  • Collaborate with treatment teams to ensure seamless care delivery
  • Monitor patient progress and outcomes
  • Develop and implement individualized treatment plans
Requirements
  • High school diploma or equivalent
  • Three years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
About Serenity Healthcare

Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to delivering exceptional care and support to individuals in need.