Spanish-Speaking Customer Support Specialist
2 weeks ago
Volt is actively seeking a Bilingual Customer Service Representative.
In this role, you will:
- Deliver timely and effective responses to customer inquiries while upholding a positive, empathetic, and professional demeanor.
- Engage with customers through multiple communication channels to address and resolve their concerns.
- Handle daily processing of deliveries, quotes, orders, and invoices in accordance with company standards.
- Support the sales team with requests related to quoting and order management.
- Utilize comprehensive product knowledge to assist customers and provide them with an outstanding support experience.
- Offer insights on the effectiveness of the customer service operations.
- Perform other related tasks as assigned.
The ideal candidate will possess:
- A minimum of 2 years of relevant experience or education.
- Fluency in Spanish is essential.
- Exceptional verbal and written communication abilities.
- A strong capacity to work independently in a dynamic environment.
*The pay range for a successful candidate will be determined based on various factors, including education, experience, job location, specific responsibilities, and certifications.
Benefits: As this is a Direct Hire position, benefits will be provided by the employer.
Qualified candidates are encouraged to APPLY NOW for immediate consideration.
Volt is an Equal Opportunity Employer and strictly prohibits any form of unlawful discrimination and harassment. Volt is dedicated to ensuring equal employment opportunities for all employees and fostering a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, gender, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.
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