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Customer Service Sales Specialist

2 months ago


Northvale, New Jersey, United States MIDAS CHAIN INC Full time
Company Overview

Midas Chain Inc. stands as a premier jewelry manufacturer, celebrated for its meticulous craftsmanship and dedication to client satisfaction. With four decades of expertise, we exclusively serve the jewelry sector, encompassing both small enterprises and large national retailers. We provide a competitive salary, an extensive benefits package, and a nurturing work environment designed to foster your professional growth.

Position Summary

We are in search of an enthusiastic and collaborative individual to enhance our sales team. The perfect candidate will possess excellent communication abilities, a keen eye for detail, and a strong commitment to customer service. Key responsibilities include managing customer orders, addressing concerns, and supporting sales initiatives through trade exhibitions and client interactions. This position offers invaluable experience and potential advancement in the jewelry sales field.

Key Responsibilities
  • Manage customer inquiries and process orders efficiently
  • Develop proposals and oversee client requests
  • Troubleshoot customer issues and deliver effective solutions
  • Document sales information in SAP systems
  • Collaborate with management to generate sales reports and analyses
  • Build and sustain customer relationships
  • Assist with various sales-related tasks as required
Qualifications
  • Bachelor's degree or equivalent professional experience
  • Proficient in Microsoft Word and Excel
  • Exceptional communication and customer service capabilities
  • Ability to manage multiple tasks and prioritize effectively
  • Experience with ERP/SAP systems is advantageous
  • Willingness to travel for trade exhibitions and client meetings