Investigation Case Support Specialist

6 days ago


Roswell, New Mexico, United States State of New Mexico Full time
Job Summary

This position supports the investigation, permanency, and placement unit staff in gathering collateral information for investigations and contacting collateral supports. The incumbent will also enter documentation in the case records and support investigative, placement, and permanency staff while in the field.

Key Responsibilities
  • Support caseworkers with activities such as contacting collaterals, setting up services and appointments, supervising visits, searching for relatives, tracking down records, tracking meetings, and scheduling meetings.
  • Documentation in FACTS for caseworkers.
Requirements
  • High School Diploma or Equivalency and two (2) years of experience as a social or community coordinator and/or social worker assistant.
  • Experience working directly with children, youth, and their families.
  • Partner with community service providers as it relates to children and youth.
  • Working with youth in a school setting.
  • Determining eligibility for services that might be needed for children, youth, and families.
  • Conduct and complete assessments of safety, risks, strengths, and family needs.
  • Developing safety plans for children, youth, and families.
  • Participate in multidisciplinary meetings.
  • Identify, provide, and/or arrange timely assessments/evaluations/interviews.
  • Conduct medical case management activities for eligible clients.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.

Some sitting, standing, bending, and reaching may be required.



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