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Business Development Manager

2 months ago

Owatonna, Minnesota, United States Camping World Holdings, Inc. Full time
About the Role

Camping World Holdings, Inc. is seeking a highly skilled Business Development Manager to drive sales growth and customer engagement. As a key member of our team, you will be responsible for developing and executing strategies to increase dealership traffic and sales opportunities.

Key Responsibilities
  • Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic to maximize dealership traffic and sales opportunities.
  • Utilize CRM system to track departmental metrics, including appointments, calls, sales, and contacts, to inform sales strategies.
  • Develop and implement coaching programs to motivate Business Development Representatives and foster a positive and productive atmosphere.
  • Lead by example in appointment setting, sales, and customer engagement to drive business results.
  • Support staff and customers by handling escalated customer engagements and providing exceptional customer service.
  • Collaborate with management to educate Sales Associates on Business Development principles and best practices.
  • Drive customer traffic through website management, including taking and uploading photos and adding options and attributes.
  • Stay informed about ongoing marketing campaigns and leverage them to increase dealership traffic.
  • Recruit, hire, and manage the performance of department employees to ensure business objectives are met.
  • Maintain online reputation through active management of review sites and social media channels.
  • Analyze metrics to drive continuous improvement in departmental performance.
Requirements
  • Previous CRM experience preferred.
  • High school diploma or equivalent required.
  • Effective communication and team building skills essential.
  • Excellent computer skills with proficiency in Microsoft Office products.
  • At least a year of prior Internet Sales Experience a plus.
  • Must be highly organized with great attention to detail.
What We Offer

Camping World Holdings, Inc. offers a competitive pay range of $14.00-$16.33 hourly, as well as a comprehensive benefits package, including medical, dental, vision, and more. Part-time associates are offered access to dental and vision coverage. We are an equal employment opportunity employer and welcome applicants from diverse backgrounds.