Broadband Specialist IV, Maintenance
2 weeks ago
Mediacom Communications is seeking a highly skilled Broadband Specialist IV, Maintenance to join our team. As a key member of our technical operations team, you will be responsible for maintaining and troubleshooting our high-frequency cable (HFC) plant, ensuring seamless connectivity for our customers.
Key Responsibilities- Conduct system tests, including signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, and RF knowledge/troubleshooting.
- Set trunk levels, set up and change out trunk amplifiers, and calculate signal level losses in cable and equipment for trunk lines and distribution lines.
- Install electronics and make power connections, maintain power supplies, and properly use, store, and maintain all test equipment used in system.
- Assume full responsibility for troubleshooting and repair of the coaxial and fiber distribution system.
- Prepare estimates for projects, providing bill of materials.
- Work with connectors, fasteners, and wire, and use hand tools; splice coax and fiber.
- May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
- Climb poles with proper equipment (safety belt, safety strap, and climbers), ladders, or other structures as needed. Lift and carry loads up to 100lbs (including line ladder); work within limited confines, such as crawl spaces.
- Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
- On-call duty may be required; other functions that may be assigned.
- High school diploma or GED required; Associates degree preferred.
- Valid driver's license; satisfactory driving record required.
- Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience.
- Required - SCTE - Coaxial Construction
- Required - SCTE - Electrical Fundamentals
- Required - SCTE - Proactive Network Maintenance (PNM)
- 18 months tenure as a Mediacom BBS III or equivalent experience.
- Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Digital Home.
- Knowledge of HFC plant, installs, and service calls.
- Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
- Advanced level of mechanical skills for splicing.
- Ability to interact and communicate with customers and co-workers.
- Ability to work in high or tight spaces.
- Ability to work in all weather conditions and at various heights.
- Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.
- Ability to trouble shoot customer premise equipment and cable issues.
- Strenuous - Physical effort represented by frequent handling of heavy objects (approx lbs.) and materials, or heavy hand tools.
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