Customer Service Liaison

4 weeks ago


Macomb, Illinois, United States Jackson Hewitt Full time
Customer Service Associate

Greet all potential clients with a friendly and professional demeanor, providing a positive first impression of Jackson Hewitt.

Respond to customer inquiries in a timely and accurate manner, addressing their concerns and resolving issues efficiently.

Maintain confidentiality of sensitive customer information and ensure accurate record-keeping.

Collaborate with team members to achieve department goals and objectives, fostering a collaborative work environment.

Stay up-to-date on tax laws and regulations to provide expert guidance to customers, ensuring they receive accurate and reliable information.

Work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to meet deadlines and deliver exceptional results.



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