Laboratory Operations Support Representative
5 days ago
Job Summary:
The Laboratory Operations Support Representative will provide exceptional customer service and technical support to internal and external stakeholders.
Main Responsibilities:
- Responds to customer inquiries and resolves issues in a timely and professional manner
- Maintains accurate records and provides data analysis as required
- Collaborates with laboratory staff to ensure efficient service delivery
- Provides technical assistance to customers and colleagues as needed
Requirements:
- Associate's or Bachelor's degree in medical technology, clinical laboratory science or related field
- Two years of experience in customer service and/or healthcare
- State licensure if applicable
- Certification in Clinical Laboratory Science by the ASCP
Working Conditions:
This role requires prolonged sitting, typing, and manual dexterity. The work environment is dynamic with exposure to various stakeholders.
Benefits:
- Annual salary: $58,750
- Benefits package including health, dental, and vision insurance
- Retirement plan with employer matching contributions
- Generous paid time off policy
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