Laboratory Operations Support Representative

5 days ago


Austin, Texas, United States Clinical Pathology Laboratories Full time

Job Summary:

The Laboratory Operations Support Representative will provide exceptional customer service and technical support to internal and external stakeholders.

Main Responsibilities:

  • Responds to customer inquiries and resolves issues in a timely and professional manner
  • Maintains accurate records and provides data analysis as required
  • Collaborates with laboratory staff to ensure efficient service delivery
  • Provides technical assistance to customers and colleagues as needed

Requirements:

  • Associate's or Bachelor's degree in medical technology, clinical laboratory science or related field
  • Two years of experience in customer service and/or healthcare
  • State licensure if applicable
  • Certification in Clinical Laboratory Science by the ASCP

Working Conditions:

This role requires prolonged sitting, typing, and manual dexterity. The work environment is dynamic with exposure to various stakeholders.

Benefits:

  • Annual salary: $58,750
  • Benefits package including health, dental, and vision insurance
  • Retirement plan with employer matching contributions
  • Generous paid time off policy


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